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Privacy Policy

A legal disclaimer

At BetterBone, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.betterbone.store and purchase our products.

1. Information We Collect We collect information that you provide directly to us, as well as information gathered automatically when you interact with our site.

  • Personal Information: This includes your name, shipping address, billing address, email address, phone number, and payment information (processed securely through our third-party payment gateways).

  • Account Information: If you create an account, we store your username and password.

  • Device and Usage Data: We automatically collect your IP address, browser type, operating system, pages viewed, links clicked, and the time/date of your visit via cookies and tracking technologies.

2. How We Use Your Information We use the information we collect for the following business purposes:

  • To process, fulfill, and ship your orders.

  • To manage your account and provide customer support.

  • To send order confirmations, updates, and administrative messages.

  • To send promotional emails and newsletters (you can opt-out at any time).

  • To improve our website, products, and overall user experience.

  • To detect, prevent, and mitigate fraud or security issues.

3. How We Share Your Information We do not sell your personal data. We only share your information with trusted third parties to help us run our business, including:

  • Service Providers: Shipping carriers (e.g., USPS, UPS, FedEx), payment processors (e.g., Stripe, PayPal), and email marketing platforms.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to valid governmental requests.

4. Cookies and Tracking Technologies We use cookies to keep track of items in your shopping cart, understand your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.

5. Your Rights and Choices Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: The right to request access to or correction of the personal data we hold about you.

  • Deletion: The right to request that we delete your personal data (subject to certain legal exceptions, like retaining records for tax purposes).

  • Opt-Out: The right to unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any email.

6. Data Security We implement appropriate technical and organizational measures to protect your personal data. Your payment information is encrypted using Secure Sockets Layer (SSL) technology. However, please remember that no method of transmission over the internet is 100% secure.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this policy.

8. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

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